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terms of service

our terms and conditions

Rental Agreement

These terms and conditions are expressly made part of the rental agreement (the “Agreement”) by and between the person(s) listed on page one (herein collectively referred to as (“Renter”) and Live More Campervans, LLC (“LMC”). The terms and conditions of this Agreement shall survive the end of the rental period and remain in full force and effect. Where Renter has released and/or indemnified LMC, it has also released and/or indemnified the officers, employees, contractors and affiliates. 

Security Deposit & Authorization 

A security deposit is required prior to pick-up and will be refunded when all costs are paid as per the terms of this Agreement and the rental is returned and inspected with no damages discovered. The amount of the security deposit is stated in your booking confirmation. LMC may use your deposit to pay any amounts owed under this Agreement. If the amount of the security deposit is insufficient to satisfy all amounts due then the Renter agrees to pay all charges in excess, either by cash, personal check or authorized use of the credit card provided. Minimum requirements for return of the security deposit include: full gas tank(s), no damage was done to the vehicle (incl. interior damage) and all mileage overages and tolls (which are the responsibility of the renter) have been paid in full. Two days prior to the rental, a charge will be authorized by Renter to cover any amounts payable pursuant to this Agreement and by executing this agreement Renter understands and expressly consents to use of the charge for such purposes without reservation. LMC has up to 72 hours from the return of the unit to inspect the unit for damages and contact the customer via email. The security deposit will be returned automatically within 7 business days if there are no damages to the rented unit or overage charges due. 

  • Renter acknowledges and agrees that no person shall be allowed to drive the rental who is not at least the age of 25, a holder of a valid driver’s license in his or her actual possession, or approved through Live More Campervans DMV verification check and have provided a third-party insurance binder to prove insurance coverage during the rental if insurance was not purchased through LMC. 

  • Renter acknowledges that the qualifications of any driver of the rental are solely at the discretion and risk of the Renter, and LMC has not evaluated the skill and expertise of any such driver. 

  • Renter acknowledges that LMC has no control over the number of passengers a Renter may allow into the rental or the conduct of those occupants while the rental is being operated. Therefore, Renter acknowledges that they are solely responsible for the passengers on board the rental as well as the conduct of those passengers. 

  • Renter shall confirm that both driver and passengers are properly using seat belts while the rental is in motion. 

Condition of Rental & Responsibility for Repair 

Renter is responsible for all damage to the rental, missing equipment, and LMC’s administrative expenses connected with such loss irrespective of the cause of said damage or loss or the negligence or lack thereof of Renter. In the event of any loss or damage to the Campervan, or any personal property or bodily injury claim, that occurs during the rental period due to any cause regardless of fault, including, but not limited to, collision, rollover, theft, vandalism, seizure, fire, flood, hail or other acts of nature or God, the renter is held responsible. In the event a renter has violated Live More’s Terms of Service, the renter will be held responsible for the full amount of the claim including the insurance deductible. 

LMC is not responsible for personal property left in the rental. All defects and/or damage to the rental noted in LMC return inspection which are not noted when accepting the rental shall be the sole responsibility of Renter and Renter shall reimburse LMC for the cost of the repair. To the extent that the security deposit actually paid to LMC is insufficient to cover the costs incurred by Renter, Renter will make immediate payment to LMC upon demand. Renter must report all accidents or incidents of theft or vandalism to the police as soon as Renter discovers them and provide a copy of the police report to LMC. Renter must report all accidents involving the rental to LMC within 24 hours of occurrence and provide a copy of the accident report to LMC. 

Allowed Use of the Rental

The rental may only be used on those public roadways with sufficient width and clearance to allow the rental to be operated safely and without damage. Under no circumstances may the rental be operated and used for off-road purposes. Campground gravel roads are permitted.

Under no circumstance shall the rental be driven outside the United States and Canada.  The rental vehicle may be equipped with global positioning satellite (“GPS”) technology or another telematics system and/or an event data recorder, and privacy is not guaranteed.

The following are restricted areas: 

- Anywhere in Mexico, Baja California, Alaska, and the Northern Territories of Canada.

- Death Valley between the dates 1st May and 30th September.

- Any unimproved road, trail, track (excluding county and state maintained road).

- Any off-road areas (sand dunes, Salt Plains, beaches, riverbeds, logging roads, etc.).

- The Burning Man festival. A fee will be charged if renter fails to notify Dealer and pay the extra cleaning fee for this festival.

Insurance & Costs 

The Renter is responsible for all damage or losses caused to themselves, their property, the Campervan Rental and third parties regardless of fault. The Renter must show proof of insurance indicating that the Renter has motor vehicle liability, collision and comprehensive insurance covering the Renter, LMC, third parties for the vehicle you are driving and/or towing. 

Renter is solely responsible for any and all parking tickets, citations, toll charges and other charges issued during Renter’s contractual possession of the rental. 

Right of Possession 

LMC shall always have a superior right of possession of the rental over Renter. In the event that LMC’s officers or employees, in their sole and absolute discretion, determine that the rental is at risk of damage or loss, LMC shall have the absolute right, but not the obligation, to recover the rental from Renter regardless of the amount of time remaining in the Rental Agreement. In the event LMC recovers a rental from Renter, in addition to those costs payable pursuant to other parts of this Agreement, Renter shall pay all costs associated with such recovery including, but not limited to, employee wages, travel costs, fuel and repairs. 

Additional Conditions 

This Agreement does not create any type of partnership between Renter and LMC or rental owner. This Agreement may not be cancelled or modified except in writing signed by all parties. 

This Agreement is not assignable by Renter. 

Renter agrees that venue for any dispute or claim arising out of or relating to this Agreement or Renter ‘s use of the rental (whether based in contract. tort, statue, fraud, misrepresentation or any other legal theory) will be exclusively in the State of Georgia. 

This Agreement shall be construed in accordance with the laws of the state of LMC’s operation. 

Renter agrees that in the event LMC prevails in a suit to enforce this Agreement, it shall be entitled to recover all its costs and attorney’s fees incurred in that action. 

Renter acknowledges that LMC may not own the rental it is renting to Renter and rents the rental pursuant to a third-party agreement with the owner of the unit. 

Rental Condition at the time of pick up: The unit you are picking up is clean on the interior and exterior and is in safe and roadworthy condition. 

Return Policy: Rental units must be returned as scheduled. The rental must be returned in the same condition as it was at the time of pickup. Any variable charges may be assessed and charged against the Security Deposit. 

Smoking: No cigarette smoking/vaping is allowed in rental units. If the vehicle is smoked in and odors are present at the time of return, the renter forfeits their deposit. If LMC determines that the fee should be more, LMC may charge the card on file for the additional damages.

Interior Damage: Any damage to the interior including items such as appliances, cabinet, floors, cleaning/repairs, etc. 

Activity on the roof of the unit is forbidden. 

Travel Restrictions: Rental units may not be taken into Mexico 

Taxes: Customer is responsible for all applicable taxes. 

Rental Fees: All rental fees must be paid prior to check-out including the security deposit. 

Citations & Tolls: Will be charged to Renter at the date of discovery by LMC. 

Cleaning: LMC does not charge a cleaning fee if the vehicle is brought back the way it left, with the exception of the exterior. LMC will charge the Renter a cleaning fee of $75 or more depending on the condition the vehicle is brought back in. 

Pet Fee: LMC does allow pets without a pet fee. The vehicle must be returned pet hair free and in the condition it was received to avoid a pet cleaning fee. If the vehicle is returned with pet hair or damage, a $75 or more fee will apply at the discretion of LMC.

Additional seating: Some of LMC rental vans are equipped with additional seating. This seating was not installed by the manufacturer. The use of the spare seats in the cargo area are at your own risk! Seatbelts must be worn in any seat while operating the Camper Van.

Repairs: In the unlikely event of a break down or mechanical issues, repairs under $200.00 should be completed and paid for by the renter. Repairs over $200.00 must have prior authorization from LMC. Please save and submit all receipts for repairs when the rental unit is returned, reimbursement depends on type of repair and cause. Roadside Assistance is included in all rentals. 

General Requirements: 

Renter agrees not to drive in a careless or negligent manner while driving the Campervan Rental, nor drive while under the influence of alcohol or drugs, nor permit operation of the vehicle by any person except those signed to the agreement and approved as drivers. Renter further agrees not to use, or permit use of the rental for unlawful purposes. Renters will hold LMC harmless from any and all fines and penalties incurred during the rental period caused directly or indirectly by negligence, misuse or carelessness. Renter further agrees to indemnify and hold harmless LMC from and against any and all claims for loss of, or damage to property, or injury to person, including death, resulting from the use and operation of the Campervan Rental. Unless prohibited by law, the Renter releases LMC from any liability for consequential, special or punitive damages in connection with the Campervan Rental. Renter shall hold harmless, other client owners, LMC and its authorized agents and employees from and against any and all loss, bodily injury, damages and expenses, including legal expenses, of any kind arising from the Campervan Rental during the Renters possession extending to such time Campervan Rental is completed and cleared by LMC, including without limitations, latent and other defects whether or not discoverable by Renter or LMC. This indemnity shall continue in effect at all times despite the return of the rental before or after expiration of the contract terms whether by formal request from LMC or otherwise. It is agreed and understood that LMC may control the defense of any such claim.