Live More Campervans Rental Agreement

 

These terms and conditions are expressly made part of the rental agreement (the “Agreement”) by and between the person(s) listed on page one (herein collectively referred to as (“Renter”) and Live More Campervans, LLC (“LMC”). The terms and conditions of this Agreement shall survive the end of the rental period and remain in full force and effect. Where Renter has released and/or indemnified LMC, it has also released and/or indemnified the officers, employees, contractors, and affiliates. 

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Security Deposit & Authorization

A security deposit is required prior to pick-up and will be refunded when all costs are paid as per the terms of this Agreement and the rental is returned and inspected with no damages discovered. The amount of the security deposit is stated in your booking confirmation. LMC may use your deposit to pay any amounts owed under this Agreement. If the amount of the security deposit is insufficient to satisfy all amounts due then the Renter agrees to pay all charges in excess, either by cash, personal check or authorized use of the credit card provided. Minimum requirements for return of the security deposit include: full gas tank(s), returned clean in the same condition at departure, no damage was done to the vehicle (incl. interior damage) and all mileage overages and tolls (which are the responsibility of the renter) have been paid in full. If toll violations are mailed, LMC will charge the card used to book the reservation when the toll violation arrives in accordance with the Fees Addendum. Two days prior to the rental, an automatic charge will be authorized to cover the security deposit and any amounts payable pursuant to this Agreement and by executing this agreement Renter understands and expressly consents to use of the charge for such purposes without reservation. LMC has business 5 days from the return of the unit to inspect the unit for damages and notify the customer via email. The security deposit will be returned automatically within 7 business days if there are no damages to the rented unit or overage charges due. 

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• Renter acknowledges and agrees that no person shall be allowed to drive the rental who is not at least the age of 25, a holder of a valid driver’s license in his or her actual possession, and have been approved through Live More Campervans DMV verification check and have purchased the required insurance during checkout.

• Renter acknowledges that the qualifications of any driver of the rental are solely at the discretion and risk of the Renter, and LMC has not evaluated the skill and expertise of any such driver. 

• Renter acknowledges that LMC has no control over the number of passengers a Renter may allow into the rental or the conduct of those occupants while the rental is being operated. Therefore, Renter acknowledges that they are solely responsible for the passengers on board the rental as well as the conduct of those passengers. LMC only allows 1 passenger per seatbelt.

• Renter shall confirm that both driver and passengers are properly using seat belts while the rental is in motion. 

• Aftermarket seatbelt restraints may be installed in the vehicle. The renter waives LMC of all responsibility in the event of failure of the aftermarket or factory installed seatbelt restraints. 

• Renter acknowledges that they have or will read the Guidebook prior to pickup of the rental. The Guidebook will allow you to become familiar with the rental vehicle prior to departure. You will go through a quick orientation upon pickup and given the opportunity to ask any questions you may have.

 

 

Condition of Rental & Responsibility for Repair

Renter is responsible for all damage to the rental, missing equipment, and LMC’s administrative expenses connected with such loss irrespective of the cause of said damage or loss or the negligence or lack thereof of the Renter. In the event of any loss or damage to the Campervan, or any personal property or bodily injury claim, that occurs during the rental period due to any cause regardless of fault, including, but not limited to, collision, rollover, theft, vandalism, seizure, fire, flood, hail or other acts of nature or God, the renter is held responsible. In the event a renter has violated Live More’s Terms of Service, the renter will be held responsible for the full amount of the claim including the insurance deductible. 

LMC is not responsible for personal property left in the rental. All defects and/or damage to the rental noted in LMC return inspection which are not noted when accepting the rental shall be the sole responsibility of Renter and Renter shall reimburse LMC for the cost of the repair. To the extent that the security deposit actually paid to LMC is insufficient to cover the costs incurred by Renter, the Renter authorizes LMC to charge the card on file or will make immediate payment to LMC upon demand. Renter must report all accidents or incidents of theft or vandalism to the police as soon as Renter discovers them and provide a copy of the police report to LMC. Renter must report all accidents involving the rental to LMC within 24 hours of occurrence and provide a copy of the accident report to LMC. 

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Allowed Use of the Rental

The rental may only be used on those public roadways with sufficient width and clearance to allow the rental to be operated safely and without damage. Under no circumstances may the rental be operated and used for off-road purposes. LMC and the renter purchased insurance policy strictly prohibits this. Campground gravel roads are permitted. If the vehicle is returned with mud, additional cleaning fees will be charged in accordance with the Fees Addendum. The use of the awningis NOT allowed on any campervans. The awning is not covered by any insurance policy and costs $3,000-$5,000 to repair and/or replace. Due to multiple incidents, it is strictly forbidden to use the awning on the vans.

Under no circumstance shall the rental be driven outside the United States and Canada.  The rental vehicle may be equipped with global positioning satellite (“GPS”) technology or another telematics system and/or an event data recorder. Renter agrees that they must read and review the Guide Book that is sent in the booking confirmation emails prior to pickup. This will give you a thorough review of how to operate each rental vehicle. Please note that in the event a rental vehicle is returned early, no refund will be given as LMC is not able to recoup lost income from the dates the Renter reserved.

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The following are restricted areas: 

- Anywhere in Mexico, Baja California, Alaska, and the Northern Territories of Canada.

- Death Valley between the dates 1st May and 30th September.

- Any unimproved road, trail, track (excluding county and state maintained road).

- Any off-road areas (mud, sand dunes, salt flats/plains, beaches, riverbeds, logging roads, etc.).

- The Burning Man festival. A $3000+ fee will be charged if vehicle is taken to burning man. 

- Music festivals are not permitted. 

 

Insurance & Costs

The Renter is responsible for all damage or losses caused to themselves, their property, the Campervan Rental and third parties regardless of fault. The Renter must show proof of insurance indicating that the Renter has motor vehicle liability, collision and comprehensive insurance covering the Renter, LMC, third parties for the vehicle you are driving and/or towing even if the Renter has purchased insurance through LMC. Insurance purchased through LMC is provided by Outdoorsy and is only a supplemental policy to the Renter's personal policy. In the event of damage or loss, the Renter's personal policy insurance provider will be the primary means of attaining reimbursement. If the Renter's insurance provider does not cover the damage or loss, the supplemental policy purchased from Outdoorsy through LMC will then cover the damage or loss.

Renter is solely responsible for any and all parking tickets, citations, toll charges and other charges issued during Renter’s contractual possession of the rental. 

Interior damage is not covered by the standard Insurance package. Renter is responsible for all interior damage caused and will be required to pay for damages immediately. You may choose the Interior Damage Protection add on during checkout for an additional fee. You will still be required to pay for the damages that occurred during the rental period up front.

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Right of Possession

LMC shall always have a superior right of possession of the rental over Renter. In the event that LMC’s officers or employees, in their sole and absolute discretion, determine that the rental is at risk of damage or loss, LMC shall have the absolute right, but not the obligation, to recover the rental from Renter regardless of the amount of time remaining in the Rental Agreement. In the event LMC recovers a rental from Renter, in addition to those costs payable pursuant to other parts of this Agreement, Renter shall pay all costs associated with such recovery including, but not limited to, employee wages, travel costs, fuel and repairs. 

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Additional Conditions

-This Agreement does not create any type of partnership between Renter and LMC or rental owner. This Agreement may not be cancelled or modified except in writing signed by all parties. 

-This Agreement is not assignable by Renter. 

-Renter agrees that venue for any dispute or claim arising out of or relating to this Agreement or Renter‘s use of the rental (whether based in contract. tort, statue, fraud, misrepresentation or any other legal theory) will be exclusively in the State of Georgia. 

-This Agreement shall be construed in accordance with the laws of the state of LMC’s operation. 

-Renter agrees that in the event LMC prevails in a suit to enforce this Agreement, it shall be entitled to recover all its costs and attorney’s fees incurred in that action. 

-Renter acknowledges that LMC may not own the rental it is renting to Renter and rents the rental pursuant to a third-party agreement with the owner of the unit. 

-Renter agrees to the Rental Condition at the time of pick up: The unit you are picking up is clean on the interior and exterior and is in safe and roadworthy condition. 

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Payment: At the time of booking, 50% of the total rental cost is due to reserve your selected dates. 14 days before your trip, the card on file is automatically charged for the remainder of the rental cost. 48 hours before your trip, a fully refundable Security Deposit is charged to the card on file. Please See "Security Deposit and Authorization Clause" for more. 

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Cancellation Policy: Due to high demand, we only offer refunds on cancellations within 72 hours of booking. The refund is for the full amount minus a 4% fee to cover the credit card processing fee each way- the purchase AND the refund. If an emergency pops up, please reach out and let us know as soon as possible. Depending on the circumstance, we typically allow the rental cost to be turned into a credit for future use with no expiration date. We understand things happen and want to help, but we must also take into consideration the loss of revenue in the event the reserved dates do not get rebooked. Please note that the entire cost of the rental is nonrefundable. If the remaining balance has not already been charged, it will be charged at the time of cancellation. Under most circumstances, we are able to refund the insurance cost. 

 

Pick up and Drop off: Please ensure you choose an accurate pickup time during checkout. If that pickup time changes, simply call or email us to update your time. Please note that we only offer contactless pickup and drop off on Saturdays and Sundays and some Fridays. You are welcome to drop off the vehicle on Sunday’s before 5pm. Post-trip inspection will be completed by LMC the following morning.

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Pick up times are as follows: Saturday-Thursday 9am-2pm. Friday- 8am-12pm if arranged prior, otherwise contactless pickup.  Saturdays and Sundays are contactless pickups with no in-person orientation unless otherwise arranged. 

Drop-off times are as follows: Mon-Sat 9am-3pm. Sunday 9am-5pm.

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Late Fees: Please communicate with LMC if you are running later than 3pm. A fee of $75 will be charged if the Van is returned later than 3pm but before 7pm. After 7pm, you will be charged for another night unless otherwise arranged. If the Van is returned after dark or while LMC is closed, it will be checked in the next business day, during daylight hours, and any applicable damages will be charged against your security deposit. If the unit is returned later than 3pm, the renter forfeits their right to complete a return walkthrough with LMC. All drivers must be at least 25 years old and must be listed on the contract when you pick up the Van. NO EXCEPTIONS. If the rental is not returned by 7am the next morning, and no communication efforts have been made, LMC reserves the right to charge the renter a $3,000 abandonment fee and will be forced to contact the appropriate authorities to recover the vehicle.

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Return Policy: Rental units must be returned as scheduled. The rental must be returned in the same condition as it was at the time of pickup. LMC will wash the exterior as this is part of your prep fee. Please remember the vehicle is prohibited from being driven in the mud. Any variable charges may be assessed and charged against the Security Deposit in accordance with the Fees Addendum. Renter must contact LMC if they will not be returning on time.

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Smoking: No cigarette smoking/vaping is allowed in rental units. If the vehicle is smoked in and odors are present at the time of return, the renter forfeits their deposit. If LMC determines that the fee should be more, LMC may charge the card on file for the additional damages.

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Interior/Exterior Damage: Renter is fully responsible for any damage to the interior or exterior of the vehicle including, but not limited to, items such as appliances, cabinet, floors, stains, mud, toilets, showers cleaning/repairs, undercarriage etc. 

Activity on the roof of the unit is forbidden. 

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Travel and Event Restrictions: Rental units may not be taken into Mexico. Rentals are also not allowed at Burning Man or Music Festivals. Off-roading or “mudding” is forbidden. Please see above for other restricted areas.

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Taxes: Customer is responsible for all applicable taxes. 

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Rental Fees: All rental fees must be paid prior to check-out including the security deposit. 

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Citations & Tolls: You are responsible to disclose any tolls, red light tickets or parking tickets to LMC at the time you return the van. Toll invoices are a major burden. If we receive any tolls, tickets or fees related to your rental, a $70 administration fee plus the cost of the bill for EACH invoice will be charged to you. Responsibility for any traffic or parking violations will be transferred to you and you will be charged a $70 administration fee. If you want to use toll roads, you are free to pay at the plazas or bring your own toll tags, just make sure no invoices or toll by plate, etc. mail comes our way or the $70 administration fee, plus the bill will be applied. Note: Most toll agencies are good to work with and will help you out if a mistake is made and you call them right away. 

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Cleaning: LMC does not charge a cleaning fee as long as the vehicle is brought back in the same condition as it was when it departed. LMC will charge the Renter a cleaning fee of $75 or more depending on the condition the vehicle is brought back in. While the exterior does not need to be washed, the Renter will be assessed an additional fee in accordance with the Fees Addendum for exterior Mud.

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Pet Policy: Pets are NOT permitted in Glory as the owner has a severe pet allergy. Violation of this policy will result in complete forfeiture of the Security Deposit plus any additional costs incurred to completely clean and sanitize the van by a professional cleaning company. LMC does permit dogs in Outhaus with prior approval. There is no nightly pet fee. The van must be returned pet hair free and in the condition it was received to avoid a pet cleaning fee. If the van is returned with pet hair or damage, a $150 minimum fee will apply at the discretion of LMC plus the cost of the damage. PLEASE NOTE: Dogs are not allowed on any upholstered area or the van seats due to the soft material and the risk of stains, smells, tears, or other damage.

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Repairs, DEF, & Oil Change: In the unlikely event of a break down or mechanical issues, repairs under $200.00 should be completed and paid for by the renter. Repairs over $200.00 must have prior authorization from LMC. Please save and submit all receipts for repairs when the rental unit is returned, reimbursement depends on type of repair and cause. If the trip mileage total is over 3,000 miles, Renter will be required to get the oil changed at or around ~3000 miles into your trip. Please bring a receipt to check-in. If the rental is a diesel engine, Diesel Exhaust Fluid (DEF) may need to be added during your trip. DEF falls on the responsibility of the Renter, just like any other type of fuel. While LMC maintains all vehicles to the highest of safety and mechanical standards, the renter acknowledges that unexpected break downs and mechanical issues may arise just as they may in any vehicle. If this unfortunate event occurs, LMC is not responsible for costs associated with such event including but not limited to hotel stays, rental cars, return costs, meals, etc. LMC will do their best to accommodate the renter and refund the nightly cost of the rental if the rental van needs to stay overnight for said repair(s). Any cost beyond this is solely the renters responsibility. 

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GPS Tracking: The Campervans have been equipped with a GPS tracking device for safety and insurance purposes and must not be removed/unplugged for any reason. While we welcome you to travel freely (with the exception of the Restricted areas noted above), failure to accurately report your destination or giving an arbitrary destination in order to attend a prohibited event will result in complete loss of your security deposit and you will be requested to return the RV to owner immediately. NO refund will be granted for unused rental dates. 

 

General Requirements:

Renter agrees not to drive in a careless or negligent manner while driving the Campervan Rental, nor drive while under the influence of alcohol or drugs, nor permit operation of the vehicle by any person except those signed to the agreement and approved as drivers. Renter further agrees not to use, or permit use of the rental for unlawful purposes. Renters will hold LMC harmless from any and all fines and penalties incurred during the rental period caused directly or indirectly by negligence, misuse or carelessness. Renter further agrees to indemnify and hold harmless LMC from and against any and all claims for loss of, or damage to property, or injury to person, including death, resulting from the use and operation of the Campervan Rental. Unless prohibited by law, the Renter releases LMC from any liability for consequential, special or punitive damages in connection with the Campervan Rental. Renter shall hold harmless, other client owners, LMC and its authorized agents and employees from and against any and all loss, bodily injury, damages and expenses, including legal expenses, of any kind arising from the Campervan Rental during the Renters possession extending to such time Campervan Rental is completed and cleared by LMC, including without limitations, latent and other defects whether or not discoverable by Renter or LMC. This indemnity shall continue in effect at all times despite the return of the rental before or after expiration of the contract terms whether by formal request from LMC or otherwise. It is agreed and understood that LMC may control the defense of any such claim.

 

Renter Signature: _________________________________________                  Date:________

 

Renter Printed Name: ______________________________________

 

 

** Fees Addendum below**

 

FEES ADDENDUM

 

BY SIGNING THIS AGREEMENT AND ACCEPTING KEYS, YOU UNDERSTAND THERE ARE EXTRA FEES THAT CAN OCCUR IF THE CONTRACT IS NOT ADHERED TO. THESE FEES, IF ASSESSED, WILL BE DEDUCTED FROM YOUR SECURITY DEPOSIT, AND ANY ADDITIONAL COST, IF NECESSARY, WILL BE CHARGED TO YOUR BOOKING. BY SIGNING THIS, YOU ARE AUTHORIZING OUTDOORSY, RV SHARE, RVezy &/OR LIVE MORE CAMPERVANS TO CHARGE YOUR CREDIT CARD ON FILE FOR YOUR RENTAL BOOKING. 

 

PLEASE NOTE, LMC strongly opposes fees and any other charges besides the rental rate. We do not charge nightly Pet Fees (Outhaus only) or Cleaning Fees up front in order to give the renter the opportunity to be kind & responsible by taking care of the rental as if it were their own. This is a win-win-win situation for everyone. The Renter saves money for their trip, the vehicle is taken care of properly, and we can get the vehicle into the next renter's hands as soon as possible for them to enjoy it as much as you did. Please clean up after yourselves! We love spending our time sending our guests off on trips, not cleaning up after them. 95% of our rentals come back in beautiful condition and are not charged any fees. In the event that this does not happen and the vehicle is neglected, the following fees will be assessed:

 

 

WASTE TANKS NOT EMPTIED: $150/tank charge will be assessed if the gray and/or black tanks are not emptied prior to return.

 

TOILET/SHOWER CLEANING: $150/per charge will be assessed if the Toilet and/or Shower is not cleaned and/or emptied prior to return. Examples include, but are not limited to, the following: Urine on the seat, Toilet Paper or waste floating in toilet, Soap Scum on shower walls, hair in the shower/sink drain, etc.

 

SMOKING IS STRICTLY PROHIBITED: $1500+ charge will be assessed if the smell of smoke is detected in the VAN/TT/RV.

 

LATE RETURN: $75 between 3pm and 5pm. After 5pm, $150 or another night (whichever is greater). If the rental is not returned by 7am the next morning, and no communication efforts have been made, LMC reserves the right to charge the entire security deposit and will be forced to contact the appropriate authorities to recover the vehicle, which will result in an Abandonment Fee.

 

PETS POLICY: Pets are NOT permitted in Glory as the owner has a severe pet allergy. Violation of this policy will result in complete forfeiture of the Security Deposit plus any additional costs incurred to completely clean and sanitize the van by a professional cleaning company. LMC does permit dogs in Outhaus with prior approval. There is no nightly pet fee. The van must be returned pet hair free and in the condition it was received to avoid a pet cleaning fee. If the van is returned with pet hair or damage, a $150 minimum fee will apply at the discretion of LMC plus the cost of the damage. PLEASE NOTE: Dogs are not allowed on any upholstered area or the van seats due to the soft material and the risk of stains, smells, tears, or other damage.

 

TOLL INVOICE: $70 charge will be assessed plus the cost of toll charge for EACH invoice received.

 

CLEANING: $150 minimum charge will be assessed if VAN/TT/RV is returned unclean or in a condition less than received.

 

DEEP CLEANING: $300 MINIMUM charge will be assessed if VAN/TT/RV is returned unclean or in a condition less than received AND requires extensive amounts of effort to clean or recondition. Examples include, but are not limited to, the following: Markers, Mud, Scratches, Upholstery Tears, ETC.

 

EXTERIOR MUD: $100 minimum charge will be assessed if VAN/TT/RV is returned with exterior mud covering the outside of the vehicle. We remind you that the vehicle is not authorized for Off-road use, however, LMC understands some campground gravel roads may get muddy at times. It is the Renter’s responsibility to clean off the mud prior to returning the vehicle, preferably as soon as possible after incident.

 

UNDERCARRIAGE MUD: $175 MINIMUM charge will be assessed if VAN/TT/RV is returned with undercarriage mud. Renter acknowledges that there are expensive and important components located under the vehicle that mud can compromise if not remedied immediately. 

 

LOCKOUT: $25 charge will be assessed per key if lockout occurs in addition to .75 cents per mile for owner to come and unlock TT/RV.

 

MISSING KEY(S): $500 charge will be assessed per each missing key(s). 

 

ABANDONMENT/RETRIEVAL: $3,000 charge will be assessed if renter violates this agreement AND/OR abandons the VAN/TT/RV at any location at any time during rental period which leads LMC to recover the VAN/TT/RV, or if LMC must retrieve the VAN/TT/RV for any reason other than what has been discussed at time of booking. 

 

**ALL ADD-ON FEES APPLIED TO YOUR SECURITY DEPOSIT WILL BE ASSESSED A PROCESSING FEE OF 15%.