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rental and custom build faqs
got a question? we're here to answer. if you don't see your question here, drop us a line
rental faq
where do i pick up my campervan?
We are located at 260 International Parkway Suite 132 Dallas, Georgia 30157. The address is also included in your booking confirmation.
what are the pickup and drop off times?
We know life throws you curve balls, so we offer flexibility! You can pick up or drop off your van anytime between 9:30am-5pm.
what if i am running late and drop off later than 5pm?
Camper vans returned after 5pm but before 8pm are charged a $50 late fee. If it is returned after 9pm, the renter will be charged a $250 late fee. If the van is not returned by midnight on your return day, we reserve the right to charge your entire security deposit, and any associated costs in recovering the vehicle.
how far in advance do you recommend booking?
All trips must be booked at least 24 hours in advance. We recommend booking at least 3 weeks in advance. If a van is available, and it is not 24 hours in advance, contact us and we will make it happen!
are one-way trips a thing?
At this time, we do not offer one-way trips.
do you have a minimum nights requirement?
Yes, we require at least 2-night minimum.
how many days can i rent a van for?
You can rent a van for as many nights as you like!
is there a discount for long trips?
YES! We offer 10% off when you book for over a week. If you are booking for more than a month, we offer 25% off. Please contact us for extended trips and we will accommodate you to the best of our ability. **Discounted trips are not available during winter months as we already lower the price for you!**
how many miles are included? what if we go over?
We include 150 miles a day, which is cumulative for your entire trip (ex. 3 nights/4 days includes 600 miles). There is a .25/mile charge for additional miles.
what happens if i get into an accident?
Get to a safe location and call the police. Your safety is our top priority. Make sure to exchange insurance information with the 3rd party and take lots of pictures. Once everything is settled, please call us and explain what happened. We will do our best to help you and get you back to your trip.
can i go to canada and mexico?
You can go to Canada! but our insurance does not allow trips to Mexico.
do the vans have bluetooth/aux plug?
Yes! All of our vans have a bluetooth compatible radio or an aux plug!
do i need to sleep in a campground?
While we believe a campground or federal land makes for the best campsite, our vans are discrete enough to park almost anywhere. Always check for "No Camping'' or "No Overnight Parking" signs. Be respectful to your surroundings and as always, be sure to Leave No Trace.
will i be warm enough in the winter?
All of our vans are insulated and have kept out renters comfortable in cold temps. We provide a 20-degree rated Sherpa comforter during the winter months. By request, we can provide an indoor-safe propane heater. Please note- the vent fan must be running and set to outtake during use.
will i be cool enough in the summer?
Yes! All of our vans have ice cold dashboard AC. They also have a roof fan and two battery powered personal fans over the bed for more air flow!
how old do i have to be to rent a camper van?
typically, you have to be 25 to rent a campervan from us. if you are over 21 but under 25, please email us and we may have an option for you!
is there a charge for additional drivers?
No, there is no charge for additional drivers!
will you deliver the camper van to me?
Yes! We do offer delivery and pickup within 15 miles for an additional charge of $50. Please contact us for availability
how does payment work? is there a security deposit?
All reservations can be instantly booked online. 50% is paid to reserve while the other 50% is drafted 14 days before take-off. We do require a $750 security deposit that is charged 2-days before your trip which is 100% refundable.
what is your cancellation policy?
Due to the high demand, we only offer refunds on cancellation within 72 hours of booking. If an emergency pops up and you want to change your reservation, please reach out to us and we will give give you a credit equal to your booking to use within 1 year.
how does insurance work?
We require all renters to purchase insurance upon booking your trip. When booking, you will be given options for 3 tiers of insurance. Please read the details and choose the one that fits you best. If you are under 25, but over 21, please call so we can write you a custom policy.
do you allow pets?
We do allow dogs to accompany you on your adventure! We do ask that you return the van with no pet hair. We do charge an additional $75 cleaning fee if the van has pet hair.
what happens if i break down?
It is imperative to our business that our vans aren't at a risk of breaking down. That being said, there is always a risk with any automobile. If you break down, please contact us immediately. We will make sure you are taken care of and in a hotel if the van needs to be fixed in a shop.
custom build faq
how does purchasing my own custom camper van work?
Please click the buy tab in the menu, then read the purchase process for our complete guide to purchasing a van! Once you are ready, contact us and we will nail out the details and get you in your own custom campervan asap!
what model vans do you build out?
At this time, we build out just about any type of van! The price varies depending on the style of van.
how much does it cost for you to build out my van?
The price varies on the type of van and the customizations you choose. It can cost anywhere from $15k-$55k. This does not include the cost of the van.
can i finance the van and/or buildout?
Yes! Please contact us for more information!
do you have any vans built for sale now?
Not at this time. We are busy building rentals and customs, but will soon have vans ready for purchase!
how long does it take to build a van?
Our build times for smaller conversions take about 5-7 weeks. For larger full conversions our build times can take up to 6-10 weeks depending on the complexity of the build.
i started my own build, but i want someone to finish it for me. can you help?
Yes! We can finish your van build for you. Price will depend on customizations and the work already completed. Please contact us for more information!
how does payment work when buying a van?
We accept wire transfers, cashiers checks, or cards ( processing fees may apply). Financing is also available. We require 10% down to get you on the schedule. Once you drop off the van, 50% is then put down. The remaining 40% is due at pickup!
do you offer a warranty on your customs?
Yes! All work performed by Live More is under an 18 month warranty. Accessories such as fans, fridges, and electrical items are subject to the manufacturers warranty. In the event you need to contact the manufacturer, we got you covered!
is there a way to build a van that fits more than 2 people?
YES! We do offer build that will seat and sleep up to 5 people if desired. Please contact us for more information.