Privacy Policy

Effective Date: 4/15/2020
Last Updated: 4/20/2026
At Live More Campervans ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, schedule services, submit vehicle information or photos, or make payments with us.
By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
Submit a contact form
Schedule a consultation
Request a quote or estimate
Make a deposit or payment
Upload or send photos of your vehicle
Communicate with us via phone, email, or text message
Subscribe to marketing communications
Participate in surveys or promotions
This information may include:
Name
Email address
Phone number
Mailing address
Vehicle information (make, model, VIN, condition, modifications)
Photos or videos of your vehicle
Payment and billing information
Project specifications and preferences
Communication history
Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring website
Geographic location (approximate)
Cookies and tracking data
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support
Schedule consultations and manage projects
Provide quotes, services, and build timelines
Process payments and deposits
Review vehicle photos for service planning
Communicate updates about your project
Send appointment reminders and service notifications
Send marketing communications (if you opt in)
Improve our website, services, and customer experience
Run advertising and marketing campaigns
Analyze website performance and customer behavior
Comply with legal obligations
Prevent fraud or unauthorized activity

3. Text Messaging (SMS) Communications
By providing your phone number, you consent to receive text messages from Live More Campervans related to:
Appointment confirmations and reminders
Project updates
Customer service communications
Scheduling changes
Follow-ups after service
Optional promotional or marketing messages (if you opt in)
Message and data rates may apply.
You may opt out of receiving text messages at any time by:
Replying STOP to any message
Contacting us directly
We do not sell or share mobile phone numbers for third-party marketing purposes.

4. Payments and Financial Information
We accept online deposits and payments through secure third-party payment processors.
When you make a payment, your financial information is:
Processed securely by trusted payment providers
Encrypted during transmission
Not stored on our servers unless necessary for accounting or legal compliance
We may retain transaction records for:
Accounting
Tax reporting
Fraud prevention
Legal compliance

5. Use of Photos and Vehicle Information
You may provide photos or videos of your vehicle to help us evaluate, design, or service your build.
We may use these materials to:
Assess project requirements
Provide accurate estimates
Document work progress
Maintain service records
With your permission, we may also use photos of completed projects for:
Marketing
Social media
Portfolio or website display
We will not publicly share identifiable vehicle information (such as VIN numbers or personal data) without consent.

6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Understand customer behavior
Support marketing and advertising
Remember user preferences
You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Tools and Services We Use
We use trusted third-party platforms to operate our business. These providers may process personal information on our behalf.
These services may include:
Customer Relationship Management (CRM)
We use HubSpot to manage customer communications, appointments, and service records.
Analytics
We use Google Analytics to understand how visitors interact with our website and improve performance.
Advertising
We use Meta (Facebook and Instagram) advertising services to deliver targeted advertisements and measure campaign effectiveness.
Payment Processing
We use secure payment processors to handle deposits and payments.
Communication Platforms
We may use phone, email, and messaging systems to communicate with customers.
These providers are contractually required to safeguard your information and use it only for authorized business purposes.

8. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary to operate our business, including with:
Payment processors
CRM and scheduling platforms
Marketing and advertising providers
Website hosting providers
Legal or regulatory authorities
Insurance providers (if required for claims or service issues)
All third parties are required to protect your information.

9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
Secure servers
Encrypted payment processing
Access controls
Password-protected systems
Limited employee access to sensitive data
While we take security seriously, no system can guarantee absolute protection.

10. Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain customer records
Comply with legal and tax obligations
Resolve disputes
Enforce agreements
Service records and transaction data may be retained for several years as required by law.

11. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing communications
Limit certain uses of your information
To exercise these rights, contact us using the information below.

12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

13. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date will be revised.
Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

15. Contact Information
If you have questions about this Privacy Policy or your personal data, contact us:
Live More Campervans
Email: info@livemorecampervans.com
Phone: 404.326.0319
Address: 4060 Royal Drive Suite 104, Kennesaw, Ga 30144

SMS Terms and Consent

Effective Date: 4/15/2020
Last Updated: 4/20/2026
By providing your phone number to Live More Campervans, you consent to receive text messages (SMS and MMS) from us related to our services and your relationship with our company.

1. Types of Messages You May Receive
By opting in to receive text messages, you agree that Live More Campervans may send you messages related to:
Appointment confirmations and reminders
Consultation scheduling
Project updates and build status notifications
Service or installation updates
Customer service communications
Billing notifications and payment reminders
Follow-up communications
Optional promotional or marketing messages (if you opt in)
These messages may be sent using automated or manual messaging systems.

2. Message Frequency
Message frequency will vary depending on your interaction with us. You may receive:
Multiple messages per week during active projects
Occasional messages for scheduling, reminders, or follow-ups
Promotional messages only if you have provided marketing consent

3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Live More Campervans is not responsible for any charges incurred from receiving text messages.

4. Opting In
You may opt in to receive text messages by:
Providing your phone number on our website
Checking a consent box on a form
Scheduling a consultation
Signing a service agreement
Requesting updates via phone, email, or in person
Your consent to receive text messages is not required as a condition of purchasing goods or services.

5. Opting Out
You may opt out of receiving text messages at any time.
To stop receiving messages:
Reply STOP to any text message.
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

6. Help and Support
For assistance, you may:
Reply HELP to any message
Contact us directly using the information below

7. Privacy
Your phone number and personal information will be handled in accordance with our Privacy Policy.
We do not sell or share your phone number with third parties for marketing purposes.
We may share your phone number with trusted service providers solely for the purpose of delivering messages on our behalf.

8. Carriers
Supported carriers may include major U.S. wireless providers. Delivery of messages is subject to effective transmission by your mobile carrier and is not guaranteed.
Mobile carriers are not liable for delayed or undelivered messages.

9. Changes to SMS Terms
We may update these SMS Terms from time to time. Updates will be posted on this page with a revised "Last Updated" date.
Continued participation in our messaging program constitutes acceptance of any changes.

10. Contact Information
If you have questions about these SMS Terms, contact us:
Live More Campervans
Email: info@livemorecampervans.com
Phone: 404.326.0319

 

Address: 4060 Royal Drive Suite 104, Kennesaw, Ga 30144